Terms & conditions

By accessing and using the Website and services provided by Elacin, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these Terms, you must refrain from using the Website. These Terms govern your use of the Website, including any content, services, and features offered by Elacin.

Elacin provides high-quality hearing protection products and services, including custom ear impressions. You are responsible for ensuring that the information you provide to Elacin is accurate and up to date. You must not misuse our services or interfere with the functionality of the Website. All users must comply with applicable laws and respect the rights of others.

When purchasing products or services from Elacin, you agree to pay the applicable fees as detailed at the time of purchase. Payment can be made through various methods available on our Website. All transactions are processed securely, and Elacin reserves the right to modify the payment methods or pricing at any time.

Elacin is committed to protecting your privacy. We collect and process personal data in accordance with our privacy policy. This includes the collection of data such as your name, contact details, and health information related to hearing protection. You have rights over your personal data, including the right to access, correct, or delete it. For more information, please refer to our privacy policy and contact us if you wish to exercise your data rights.

All content, logos, trademarks, and intellectual property on the Website are owned by Elacin or its licensors. You may not use, copy, or distribute any content from the Website without prior written consent from Elacin. Our Website may contain links to third-party websites. Elacin is not responsible for the content or practices of any third-party sites.

Elacin’s liability is limited to the maximum extent permitted by law. We are not responsible for any damages arising from the use of the Website or our services, including indirect, incidental, or consequential damages. In the event of a dispute, it will be resolved through negotiation or mediation. If resolution cannot be reached, the dispute will be handled under the jurisdiction of the applicable laws in the Netherlands.

Elacin reserves the right to update or modify these Terms at any time. Any changes will be posted on the Website and will take effect immediately upon being published. You are encouraged to review these Terms periodically. Elacin also reserves the right to suspend or terminate your access to the Website or services if you breach any of these Terms.

If you have any questions or concerns regarding these Terms and Conditions, or if you wish to exercise your rights, please contact Elacin at:

• Email: info@elacin.com
• Phone: +31 (0)88 20 80 600
• Address: Minervum 7032, 4817 ZL Breda, Netherlands

These Terms and Conditions were last updated on December 16th, 2024. They are effective from this date and supersede all prior agreements or Terms related to your use of the Website.