Terms & conditions

By accessing and using the Website and services provided by Elacin, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms, you must refrain from using the Website. These Terms apply to your use of the Website, services, and all content, features, and tools offered by Elacin.

Elacin offers premium hearing protection products and services, such as custom ear impressions, designed to meet your needs. You are responsible for providing accurate and up-to-date information to Elacin. Misuse of our services or interference with the Website's functionality is prohibited. By using our services, you agree to comply with applicable laws, and respect the rights of other users, and Elacin.

When purchasing products or services from Elacin, you agree to pay the fees as detailed at the time of purchase. Payment can be made via various methods available on our Website. All transactions are securely processed. Elacin reserves the right to modify payment methods, fees, or pricing at any time. You will be informed of any significant changes before proceeding with the transaction.

Elacin is committed to protecting your privacy. We collect and process personal data in accordance with our privacy policy. This includes the collection of data such as your name, contact details, and health information related to hearing protection. You have rights over your personal data, including the right to access, correct, or delete it. For more information, please refer to our privacy policy and contact us if you wish to exercise your data rights.

All content, logos, trademarks, and intellectual property displayed on the Website are owned by Elacin or its licensors. You may not copy, use, or distribute any content from the Website without explicit written permission from Elacin. Our Website may contain links to third-party websites. Elacin is not responsible for the content or practices of such third-party sites.

Elacin’s liability is limited to the maximum extent permitted by law. We are not liable for any damages arising from the use of the Website or our services, including indirect, incidental, or consequential damages. In case of a dispute, both parties agree to attempt resolution through negotiation or mediation. If an agreement is not reached, the dispute will be resolved under the jurisdiction of applicable laws in the Netherlands.

Elacin reserves the right to update or modify these Terms at any time. Any updates will be posted on the Website and will take effect immediately upon publication. You are encouraged to review these Terms regularly to stay informed. Elacin also reserves the right to suspend or terminate your access to the Website or services if you breach any of these Terms.

If you have any questions regarding these Terms or if you wish to exercise any of your rights, please contact Elacin at:

• Email: info@elacin.com
• Phone: +31 (0)88 20 80 600
• Address: Minervum 7032, 4817 ZL Breda, Netherlands

These Terms and Conditions were last updated on January 1rst, 2020. They are effective from this date and supersede all prior agreements or Terms related to your use of the Website.