Warranty

Extended warranty to 5 years

Elacin has extended its manufacturer warranty from 4 to 5 years. The extension allows users to benefit from Elacin’s After Sales Service for 5 years.

Thanks to the latest 3D manufacturing technologies applied to soft materials (silicones), Elacin now covers the fifth year of use of custom-made hearing protection. Aiming to provide optimum protection for our users, we continue to recommend the renewal of earplugs during the fifth year of use.

  • Custom-made hearing protection: all versions of Elacin CH (incl. acrylic), Elacin RC,
    Elacin ER, SafeSound, Elacin Relax and Elacin Swim for all B2B and B2C customers enjoy a 5-year warranty.
  • Accessories and electronic equipment, such as Elacin BoomMic, Elacin SoloCom and Tube, have a 1-year warranty.
  • Universal hearing protectors have a 1-month warranty.
What’s included in the warranty?
  • Material errors and manufacturing errors
  • Tear or damage
  • Comfort problems
  • Broken cord
  • Broken filter
What is not included?
  • Loss or theft
  • Exact level of attenuation

For more information, contact our Customer Service Department or your contact person.

Our locations

The Netherlands
Germany
France

Elacin International B.V.
De Hak 21
5107 RG Dongen

T: +31 (0)162 37 25 25
F: +31 (0)162 31 93 02
E: info@elacin.com

VAT no.: NL00 2722 586 B01
Chamber of commerce: 18130264

Elacin GmbH
Großenbaumer Weg 8
40472 Düsseldorf

T: +49 (0) 211 61 70 56 56
E: info@elacin.com

VAT no.: DE 291497386
Chamber of commerce: HRB71136

Elacin France S.A.S.
Immeuble Sezac
Rond Point Laurent Schwartz CS 50005
78311 Maurepas Cedex

T: +33 (0)134 61 37 82
F: +33 (0)134 61 10 86
E: info@elacin.com

VAT no.: FR 50 348 720 962
Chamber of commerce: 348 720 962 000 37